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Privacy Policy

Effective as of September 2026

Assurance Residential, Inc. respects your privacy. This Privacy Policy explains how we collect, use, protect, and share information when you visit our website, contact us, request roofing services, or communicate with us by phone, email, or text message.

1. Information We Collect

We may collect personal information that you voluntarily provide to us, including:

  • Name
  • Phone number
  • Email address
  • Property address
  • Information about your roofing or service request
  • Information you provide through contact forms, text messages, phone calls, or other communications

When you visit our website, we may also automatically collect certain information, such as your IP address, browser type, device type, pages visited, and other website usage information.

Depending on the information available, this may include a visitor’s name, email address, mailing address, geographic information, and other contact or household information. Not every website visitor can be identified.

We may use cookies and similar technologies to improve the website, measure website performance, and understand how visitors interact with our site.

2. How We Use Your Information

We may use the information we collect to:

  • Respond to roofing and service inquiries
  • Provide estimates and requested information
  • Schedule and confirm appointments
  • Communicate regarding inspections, repairs, roof replacements, and other services
  • Provide appointment and representative arrival notifications
  • Provide project and customer service updates
  • Respond to questions and customer support requests
  • Improve our website and services
  • Analyze website traffic and advertising performance
  • Comply with applicable legal and regulatory requirements
  • Identify and better understand visitors who show interest in our roofing services
  • Follow up with prospective customers regarding our services
  • Create advertising, remarketing, email, or direct mail audiences
  • Measure and improve the effectiveness of our marketing

3. SMS and Text Messaging

If you provide your mobile phone number and consent to receive text messages from Assurance Residential, Inc., we may send you SMS messages related to your roofing inquiry or services.

Messages may include responses to customer inquiries, appointment scheduling and confirmations, representative arrival notifications, estimate information, project updates, and customer service communications.

Message frequency may vary. Message and data rates may apply.

You may opt out of SMS communications at any time by replying STOP to a message. For assistance, reply HELP or contact Assurance Residential, Inc. through our website.

SMS consent is not shared with third parties or affiliates for marketing or promotional purposes.

We do not sell or rent your SMS consent or mobile opt-in information.

SMS consent and mobile opt-in information are not shared with third parties or affiliates for marketing or promotional purposes. We do not sell or share SMS opt-in information or phone numbers for the purpose of SMS marketing.

4. How We Share Information

We may use service providers that assist us with operating our website, communicating with customers, providing requested services, analytics, advertising, and other business operations.

We may disclose information when required by law or when reasonably necessary to protect our business, customers, or legal rights.

We do not sell personal information collected through our website.

SMS consent and mobile opt-in information are not shared with third parties or affiliates for their marketing or promotional purposes.

5. Third-Party Services and Visitor Identification

We use third-party service providers to help operate our website, understand website activity, measure advertising performance, and market our services.

These services may include Google Analytics, Google Ads, and Others. These providers may use cookies, pixels, scripts, device information, IP addresses, and similar technologies to collect or process information about website activity in accordance with their respective privacy practices.

These providers supply website visitor identification and marketing services. Their technology may help match certain website visitors with information from third-party data sources, such as a name, email address, mailing address, geographic information, or other available information. We may use this information to better understand interest in our services and to communicate or market to prospective customers.

You may request to opt out of future data collection by clicking here.

6. Cookies and Advertising

We may use cookies and similar technologies for website functionality, analytics, and advertising.

You may manage or disable cookies through your browser settings. You may also manage personalized advertising preferences through Google’s advertising settings.

7. Data Security

We take reasonable measures designed to protect personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of electronic transmission or storage can be guaranteed to be completely secure.

8. Children’s Privacy

Our website and services are not directed toward children under the age of 13, and we do not knowingly collect personal information from children under 13.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page and the effective date will be updated accordingly.

10. Contact Us

If you have questions about this Privacy Policy, SMS communications, or how your information is handled, please contact Assurance Residential, Inc. through our website:

assuranceresidentialfl.com

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